Customer and Client Reviews

Experts in fire damage, smoke damage, water damage and commercial claims. We are advocates for the insured and we will not stop fighting until we get the most for your claim. We offer no-obligation consultations and are committed to maximizing your insurance claim settlement!

We are proud to serve homeowners and businesses across Southern California.

Frank and his team were very knowledgeable. Refreshing to work with a company that is both professional and has the integrity to help navigate through this process. – Thomas K.

We are so glad that we found Frank and his team at Palm Public Adjusting. They’ve have made a huge difference and we’re not done yet! We really appreciate your expertise and negotiating on our behalf, Its made a huge difference. If anyone reads this review and is wondering if they should hire Palm Public Adjusting, I say yes! Thank you again Frank – David Starrett

We didn’t know Public Insurance Adjusters even existed! We were introduced to Frank by a neighbor who had hired him when they had a fire at their house in Orange County. Frank was focused on making sure that our insurance company lived up to the policy we signed. Managing our claim was not an easy task, once Frank came aboard he was able to escalate to a higher level adjuster that actually had experience with claims of our size. We could not have survived this ordeal without Frank and his team! He fought for us all the way to the end. We can wholeheartedly say that we would recommend Palm Public Adjusting to any one of our friends or family ! – Rich N.

When dealing with any insurance company you need someone you can trust. Frank from Palm Public Adjusting is straightforward and fights hard. Special thanks to Frank! – Amir Noori

Frank reached out a provided great information to look for regarding my insurance what to look for regarding my ALE. Hopefully next time I do not have an issue that requires me to use an adjuster but if so I will be reaching out to Frank. – Jeremy G.

If you’re reading this, just hire Frank and his team already. You’d think in times of need your insurance is there to help you, but it’s more about how little they can get away with actually helping you. Frank and his team helped us get what we deserved from a large disaster at our home. His team is very professional and knowledgeable, knows how to deal with insurance adjusters, and speaks their lingo. Frank was very patient and explained a lot of things to us that we didn’t know about the claims process, and ultimately got us what we needed per our policy. I would choose them again in a heartbeat. – Michael C.

Our dishwasher caused a huge flood. We tried working with our insurance adjuster but we kept going in circles. Frank & his team were recommended by a friend who they had helped with a claim last year. Thankfully Frank was able to get our adjuster back to reinspect our house & got our claim back on track. His team was professional & communicated the whole way through & thank goodness our home is back together again. Thank you Frank we were clearly in over our heads! – Irene A.

Very Professional, Gets the Job done, Fights for their clients till the end! Process was very smooth and Frank was easy to work with! – Ricky Patel

We were having a terrible time with our homeowner’s insurance, Fortegra, located in FL while we live in California. The claims adjuster kept stalling in sending the money to start our reno for our flooded bathroom, den and laundry room. We had 2 Contractors quit on us because Fortegra kept asking for more inspections, photos and engineer reports while still not sending any money. We finally were recommended to Frank Vasquez and Palm Public Adjusting via one of the contractors. Frank was a breath of fresh air with his friendly, professional expertise, calm confidence and solid advice. He took the bull by the horns and within 2 weeks, the money started flowing in from Fortegra. This was after we had been waiting for a year and 3 months with nothing happening to repair our home. Frank developed a good working relationship with the supervisor of the stalling claims adjuster of Fortegra. That’s when everything began to move forward in a positive way. He hired a great “Pack Out- Move Out Team to prepare our home for renovation. Then he hired the Reno/ Remediation team who were friendly, professional and very quick and efficient in their repair work. Once Frank took charge, all the pieces began to fall into place and the progress moved quickly in our home. Frank is also very patient and personable taking the time to get to know us a little, answer all of our anxious questions and make us feel safe and cared for in this situation. We are very happy that Frank Vasquez showed up in our lives to help us and return our home to its former appearance. We will always recommend him to our local friends should they be in a similar situation. Frank and Palm Public Adjusting are the gold standard for stellar customer service. – Connie O.

Frank was an absolute life saver for our project which involved an insurance claim for water leak damage at our property. He was prompt, friendly, personable, understanding and very good at what he does ultimately becoming your liaison and project manager for your claim process. Even on a midsize project like ours Frank was able to negotiate on our behalf to get us what we deserve and more (the bells and whistles) to make sure we are completely satisfied with our rebuild. The return value for his services is an absolute no brainer. We highly recommend Frank and hope that nobody goes through an insurance claim process without someone like him. – Murat E.

We had a fire in our kitchen that turned our house into a toxic mess. We decided to hire a public adjuster on a recommendation from a friend. We hired Frank and they got to work immediately! His team was very knowledgeable with this type of claim, and took charge of our situation, clearly we were in over our heads. One thing that stood out for us was the passion that this team displayed, they fought for us from start to finish. Our experience with Frank and his team was outstanding and we will always be grateful all the hard work they put into helping us get our home back together. – Holli E.

I recently had the pleasure of working with Frank and I cannot speak highly enough of his professionalism, expertise, and dedication to his clients. Frank truly went above and beyond to ensure a smooth and fair claims process. What impressed me most about Frank was his exceptional communication skills. He kept me informed throughout the entire claim process, providing regular updates and promptly responding to any inquiries I had. His clear and concise explanations helped me understand the complexities of my claim, making the entire experience feel effortless. I highly recommend Frank! – Joey Ragone

We are so glad that we found Frank Vasquez. We had been getting the run around for months. His team was outstanding and got our adjuster to start doing his job. We couldn’t be happier with the results! Finally getting our home back together the way we wanted! – Kevin M.

Damn the insurance companies! Thank God there are professionals like Frank Vasquez with Palm Public Adjusting. I was declined by my insurance company and staring at a devastating loss. Frank was recommended by the independent vendor I hired to start the repair process. I did not know that such companies or professionals like Frank existed. To my delight, immediate action was taken by Frank and more importantly, he took over the entire process and relieved me of that obligation. Within two weeks the insurance company is jumping through hoops to satisfy our needs. To go from disappointing despair to now seeing our home being rebuilt like new and more importantly, holding the insurance company responsible, all I can say is God bless you Frank and PALM PUBLIC ADJUSTING! – David R.

Insurance worries??.. you all need Frank who was the best in helping us navigate the claim process. – Carol L.

Frank was the “go to guy’ for my claim. After months of not hearing back from my insurance agent, I reached out to Frank. He came to my house the next day. My insurance agent called me a few hours after Frank left. He was on top of my claim every step of the way. I highly recommend him. – Maggie D.

After weeks of being jerked around we decided it was time to hire a professional to help us with our claim. We found Frank via a friend who knew what we were going through. After a short meeting we knew we had found the help we needed and hired Frank. It’s amazing to see how our adjuster has responded since bringing on Frank as our consultant to represent us. We now have a realistic budget to begin putting our lives and home back together. Thank you for all your hard work Frank! – Lori G.

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